Services to the Public

No.

Department

Certification Series

Scope of Certification

1

Division of Public Integrated Services

ISO9001:2015

“Provision of public complaint handling services”

2

Division of Food Inspection

ISO9001:2015

“Management of the sampling for sanitary inspection of imported frozen and chilled meat and meat products, frozen seafood and seafood products”

3

Division of Market Affairs

ISO9001:2015

“Provision of market inspection and surveillance services”

4

Division of Environmental Hygiene

ISO9001:2015

“Management of public cemetery”

5

Division of Environmental Hygiene

ISO14001:2015

“Monitoring of Environmental and Hygiene Management of Permanent Public Lavatory”

6

Division of Drainage

ISO45001:2018

“Cleaning and maintenance of public drainage system”

7

Division of Public Roads

ISO9001:2015

“Provision of trench works permit issuance and supervision services”and

“Supervision of outsourced engineering works”

8

Laboratory Division

ISO/IEC17025:2017

“Food and water test”

*Regarding to accreditation details, please refer to

https://www.iam.gov.mo/lab/e/labintro/detail

9

Department of Organisation and Information Technology

ISO27001:2013

“Provision and operation of data centre services including data centre infrastructure, network management services, internet service, security management service and operation management service to support IAM’s internal and public services, in accordance with ISO/IEC 27001:2013 requirements and Statement of Applicability v04.”

10

Division of Facility Maintenance

ISO45001:2018

“Maintenance and repair of city infrastructure facilities under IAM management”

11

Division of Hawker Affairs

ISO9001:2015

“Provision of hawker inspection and surveillance services”

12

Division of Environmental Hygiene and Licensing Supervision

ISO9001:2015

“Provision of public area hygiene inspection and surveillance services”

13

Division of Construction

ISO9001:2015

“Supervision of outsourced engineering works”and“Inspection of new water supply system buildings in Macao SAR”

14

Municipal Affairs Bureau

ISO9001:2015

“Provision of management of municipal leisure facilities under Municipal Affairs Bureau”

Last Update : 13/01/2022

Internal Administrative Services

No.

Department

Certification Series

Scope of Certification

1

Administration Committee on Municipal Affairs

ISO14001:2015

“Provision of Administrative Management Services for Municipal Affairs Bureau Administration Committee on Municipal Affairs office”

2

Department of Municipal Construction

ISO45001:2018

“Repair and maintenance of low voltage electrical facilities”

Last Update : 13/01/2022