IAM to resume limited public services and the public are required to make advance booking and arrive on time to comply with anti-epidemic measures

Publish Date: 24/07/2022

The Macao Government Services Centre in Areia Preta and the Macao Government Services Centre in Islands will offer limited public services from 25 July to 29 July. To comply with anti-epidemic measures and avoid crowd gathering, the public should first make a booking through www.csraem.gov.mo/csrbooking/ and then arrive at the venue on time for processing the services. For enquiries, the public can call 2845 1515 or 2842 1212.

The Municipal Affairs Bureau (IAM) appeals to the public to not hurry in processing services except for urgent issues. Moreover, anti-epidemic measures will be strengthened on site. The public must keep an appropriate distance when queuing and waiting, wear their face masks properly, undergo temperature measurement, produce their Macao Health Codes and take itinerary records. As the public are required to enter the service areas in batches in different time sessions, IAM appeals for their understanding. The public are advised to comply with the instructions of the staff and keep order on site.

With regard to food and sanitary inspections, applicants for inspection of live animals and retail of dog and cat food are required to call 6686 3001 to make a booking for the services at least one day beforehand. For the services related to import license / declaration and advance booking for sanitary inspection (food products), the service location is Rotunda de Carlos da Maia, nos. 5 e 7, Complexo da Rotunda de Carlos da Maia, R/C, Macau, and the service hours are from 10:00 a.m. to 1:00 p.m. and from 2:30 p.m. to 5:30 p.m. Enquiries can be made by calling 2852 6943. Importers are advised to pay attention to the arrangements.

In addition, the Macao Municipal Kennel maintains the provision of limited services, including temporary care, license renewal and animal vaccination, etc. However, the Coloane Municipal Kennel remains closed, and veterinary clinic and surgery services are suspended. For enquiries, the public can call 2833 7676.